Within 30 days of receipt of your order, you may return any of the following items for a full refund. Shipping charges are only refunded if the return is a result of our error:
Please note that we can process returns and refunds only for items purchased from Nativa.
Returns are Easy
Please contact us for a return material authorization number (RMA) prior to returning your item. On the packing list enclosed with your order you will find a peel & stick label for you to include inside with your items, as well as a peel & stick label for you to place as your shipping label. Simply indicate the reason for your return, include the RMA number, and wrap the package securely. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment. Send the parcel to the following address:
Refunds
We will notify you via e-mail of
your refund once we have received and processed the returned item. Please note
that we can refund shipping costs only if the return is a result of our error.
Problems? Questions? Suggestions?
If you have any problems with your order, please don't hesitate to contact us.
Contact Us Via Email
Telephone: 866-9NATIVA
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